FM Venusiana R., a Director of Consumer Service at PT Telkom Indonesia, is is the alumni of the Department of Electrical Engineering, Faculty of Engineering, Diponegoro University (UNDIP), class of 1986. She worked at PT Telkom Indonesia and its subsidiaries for over 30 years, dedicating her career to advancing telecommunications in Indonesia.
Appointed as the Director of Consumer Service at PT Telkom, FM Venusiana R. previously served as the Director of Network at Telkomsel and held several leadership roles across network operations, planning, customer service, sales, marketing, and procurement. Born in Manokwari, on July 8, 1966, Venusiana earned her bachelor’s degree in Electrical Engineering from UNDIP and later pursued a Master’s in Management at Hasanuddin University, Makassar, while managing professional responsibilities.
Her journey began with a dream to work at PLN, but her path shifted after receiving a PT Telkom scholarship during her final year at UNDIP. Despite early challenges, including resigning after marriage due to policy constraints, she rejoined the Telkom group in 1995 at Telkomsel. Across Indonesia, particularly in Eastern Indonesia, shaped her resilience and adaptability. Her dedication earned her the Satya Lencana Pembangunan award in 2015 for her contributions to telecommunications development. As a career woman balancing work and family, she emphasizes integrity, positivity, and continuous learning as her guiding principles. Today, she is instrumental in driving digital equity in Indonesia, particularly through IndiHome’s broadband expansion initiatives.
source :
summarized from various sources
https://www.cnbcindonesia.com/personofthemonth/venusiana