Susana Indah Kris Indriati, a Director of Corporate Banking at Bank Mandiri, is is the alumni of the Management Department, Faculty of Economics, class of 1984, Diponegoro University (UNDIP). She worked at Bank Mandiri as a corporate banking professional for nearly three decades, holding various strategic positions.
Appointed as the Director of Corporate Banking in October 2020, Susana previously served as Senior Executive Vice President (SEVP) in Wholesale Risk Management and Commercial Banking at Bank Mandiri. Born in Semarang, in 1965, Susana pursued her undergraduate degree in economics at UNDIP, where she gained foundational knowledge in management, accounting, and human resource management, which proved instrumental in her career.
During her university years, Susana demonstrated dedication to her studies, excelling in economic theory and management practices. Her early career began even before graduation, with an internship at Bank Umum Majapahit Jaya and later a four-year tenure at Bank Bali in credit administration. Her career took a significant leap when she joined Bank Exim in 1994 as a Relationship Manager for corporate clients. Following the merger of four state-owned banks into Bank Mandiri in 1998, she continued her journey, tackling challenges in credit recovery and corporate banking, eventually climbing the ranks to senior leadership roles.
Her tenure at Bank Mandiri highlights her resilience and expertise, especially during economic crises and the COVID-19 pandemic. She spearheaded significant credit restructuring programs to support corporate clients and SMEs, ensuring business continuity and economic recovery. Susana’s career embodies her principle of “working happily and wholeheartedly,” emphasizing empathy, leadership, and the importance of continuous learning from both academic and real-world experiences.
source :
summarized from various sources
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